OVERVIEW 

1. (a) These terms and conditions (“Conditions”) together with the booking form that you completed form the basis of the contract between You the passenger (“You”, or “Your”) and Seemore Tours Ltd (“Seemore Tours”, “We”, “Us” or “Our”) (“Contract”). It is important that you read the Contract carefully to ensure that you understand your rights and obligations. By agreeing to participate in a tour arranged by us, you are deemed to have accepted these terms and conditions in full.   (b)  Seemore Tours are designed in terms of style and content for persons aged 55 years and over.   (c) Completion of the booking form, together with the passenger’s signature, verifies acceptance of these terms and conditions.

FARES AND BOOKING CONFIRMATION

2. A non-refundable/non-transferable deposit is required for each booking as set out in the booking form. All tour prices are quoted in New Zealand Dollars, include GST and compulsory taxes where applicable and supersede all prices previously advertised. Prices are correct as at 30 March 2024 and are subject to change without notice. Please check the exact price of your tour at the time of paying balance. Airfares are based on the most direct route and are subject to class availability and any new Government taxes. Airline schedules are subject to change which may affect joining/departing arrangements and consequently that day’s itinerary. Any additional costs incurred, including overnight accommodation and transfers are at passenger’s expense. Rail prices are subject to change from time to time. All prices are valid subject to Government, hotel, fuel surcharges and currency fluctuations. Any increase in costs shall be the responsibility of passengers.

3. (a) Payment for all domestic tours (ie tours that are entirely within New Zealand) must be paid no later than 60 days prior to departure. (b) Payment for international tours (ie those where all or part of the tour takes place in a country other than New Zealand) must be paid within the time advised by us.   (c) If you pay us by credit card, a 2.9% surcharge will be added. There is no surcharge for payments made by cheque or direct transfer to our nominated bank account. (d) Deposits, airfares, cruise and rail fares and optional extra’s are non-refundable/non-transferable. We recommend that you take out appropriate travel insurance to cover such cancellation fees at the same time you pay your deposit.  (e) Full payment of the Optional Extra’s (if applicable) is required at the time of paying the deposit. The deposit and Extender Option are non-refundable. (f) Sole Use rooms attract a single supplement fare (g) If booking is made as a twin share and one passenger cancels, then the party who is still travelling will have to pay the single supplement.

4.  In addition to the above, Seemore Tours charges the following cancellation fees: Domestic Tours (a) Cancellation more than 60 days before departure – loss of deposit. (b) Cancellation 59-45 days before departure – 50% of tour.   (c) Cancellation 44-31 days before departure – 75% of tour.  (d)  Cancellation 30 days or less before departure – 100% of tour.   International Tours  (e) International tour cancellation fees may vary and these fees are displayed separately on the tour pages displayed in the relevant tour brochure. These cancellation fees are deemed to be incorporated into these Conditions by reference. Where there are no international tour cancellation fees in the relevant tour brochure then the above cancellation fees for domestic tours will apply.

5. Twin share prices are per person unless otherwise stated.

LIMITATION OF LIABILITY

6. Our products include the services of operators, such as hoteliers, airlines, coach companies and other operators who are not agents, servants or employees of Seemore Tours. Although we take care in selecting the operators of services and optional tour excursions, we cannot and do not take responsibility for the conduct of the operators, their servants and agents, or for any ramifications of that conduct. Some third-party suppliers may require passenger contact details in order to fulfil dietary/medical requirements. Seemore Tours is obligated to offer this information unless advised by the ‘passenger/s’ not to do so.

7. Seemore Tours has a Passenger Code of Conduct and by booking with Seemore Tours you agree to comply with our Code of Conduct. Seemore Tours representatives/crew or any carrier reserves the right at its absolute discretion to exclude from a tour, or to terminate the travel arrangements of, any person during the course of the tour without refund, or anyone who: • is incapable of caring for themselves without a minder/carer; • is unable to cope with the requirements of the tour or who may need or require services or facilities that are not available;  • fails to comply with the reasonable instructions of Seemore Tours crew; • engages or Is likely to engage in illegal or undesirable behaviour or interferes with the enjoyment of or jeopardises the safety of other participants;  • is a hazard or a risk to themselves or other passengers or any property or is a health and safety risk; and/or • is likely to become objectionable or cause inconvenience to other passengers, Seemore Tours staff and/or third-party suppliers.Anyone so excluded will be required to disembark at a safe public location, transport from which will be wholly their responsibility. You agree that Seemore Tours is released from all liability for, and you agree not to hold Seemore Tours responsible for, termination of your travel arrangements in accordance with the previous condition, or any decision made by Seemore Tours or by any service provider who refuses to provide you with special accommodation facilities or services that are not available or who refuses to carry you by reason of any disability, illness or medical condition.

8. Seemore Tours accepts no responsibility for any death, injury, illness, loss (including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its reasonable control. This includes participation in Environmental activities and/or events.

9. The Consumer Guarantees Act 1993, Contract and Commercial Law Act 2017, the Fair Trading Act 1986 and any other statutes or laws may imply warranties or conditions or impose obligations on us which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions o terms imposed on us, our liability shall, where it is allowed, be excluded or if not able to be excluded, only apply to the lesser of the minimum extent required by the relevant statute or the fees paid for the products and/or services. We otherwise shall not be liable for any loss or damage of any kind whatsoever arising from the supply of products and/or services to you including consequential or special damage or loss whether suffered or incurred by you or another person and whether In contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from the products or services provided by us to you.

10. In the event we are found liable, whether in contract or in tort or otherwise, for any loss, damage or injury arising directly or indirectly for any products or services sold under these Conditions and/or the Contract then Seemore Tours’s liability arising under or in connection with this booking contract is limited to (at our option) the re-supply of the same, comparable or superior products and/or services or damages not exceeding the cost of the products and/or services sold under the Contract.

11. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us, and the travel agent has no authority, express or implied, to receive monies on our behalf. There is no liability on our part in respect of any monies paid to your travel agent unless and until we notify you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by us. We reserve the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by us within the specified time.

TERMINATION OF BOOKING CONTRACT OR CHANGE OF TRAVEL ARRANGEMENTS DUE TO FORCE MAJEURE

12. If Seemore Tours, in its reasonable opinion, considers that any Force Majeure event (including Acts of God, accidents, strikes, acts of war or civil disturbances, loss or malfunction of services) prevents us (whether directly or through our employees, contractors, sub-contractors and agents) from lawfully and/or safely providing any products and/or services, the subject of the booking contract to you, we may immediately by written notice:- (a) Terminate the booking contract (in whole or in part); and/or  (b) Change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs of performing this service as mentioned above.

LIMITATION OF LIABILITY IN THE EVENT OF FORCE MAJEURE

13. In the event that we cancel your booking contract (in whole or in part) or change your travel arrangements in any way due to a Force Majeure event, we will not be liable to you in contract, tort, statute or restitution of any loss (including but not limited to loss of deposit or purchase price and loss of enjoyment), damage, costs, charges, expenses or injury resulting from or in connection with (whether directly or indirectly):- (a) The cancellation or change of travel arrangements; and/or  (b) The Force Majeure event.For the avoidance of doubt, we are not liable to refund any part of the deposit and/or purchase price paid by you if we subsequently change or cancel your travel arrangements in connection with a Force Majeure event. World weather patterns, civil unrest and terrorism are becoming more erratic and unpredictable and these are risks beyond our control. It is your responsibility to purchase adequate comprehensive travel insurance to protect yourself against these risks.

ITINERARIES/ACCOMMODATION/TRANSPORT

14. Seemore Tours arranges tours on the condition that it is not liable for any damage, injury expense or loss which may occur due to accident, delay, irregularity or defect of any vehicle, vessel or accommodation.  • Airfares as part of your package holiday inclusions are provided in economy class and Seemore Tours cannot be responsible for seating allocation.

15. The tour itinerary is a guide only, and although we will make every reasonable effort to adhere to the program, we reserve the right to make any alterations as we see necessary in our absolute discretion. Alterations may come about due to tidal or weather conditions, strikes, public holidays, local festivals, renovations and/or upgrades or other reasons. Any additional expense incurred by the passenger is not our responsibility. We can give no guarantee of the exact arrival and departure times for carriers and operators used by us on the tour, and will not be liable for any loss, damage or expense Incurred as a result of passengers’ failure to make connections with other services or attractions beyond its control.

16. The operation of each tour is subject to a minimum number of guests wishing to travel on that tour.

17. Luggage restrictions vary depending on tour type and destination. As a general guideline, luggage should not exceed 23 kilograms per person. Your final guest itinerary and transport tickets will display these limits. For the safety of all passengers and operators, dangerous items and hazardous goods must not be carried in luggage including in any hand held or personal items. Where we suspect that dangerous items and/or hazardous goods are being carried then we are entitled to inspect or search any property.

18. All accommodation is twin share unless stated otherwise. Single rooms may be available for an additional fee; however, Seemore Tours gives no guarantee that sufficient (or any) single rooms will be available on any given tour.

19. The information presented in our marketing content was to the best of our knowledge correct at the time of publication. However, changes beyond our control may have occurred since then with respect to prices, itineraries, duration of holidays, standard of services and tour content. Surcharges may apply. Every effort is made to ensure the content of the tour accuracy at the time of going to print, but we cannot guarantee the tour will fully adhere to any marketing content and Seemore Tours cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

SPECIAL MEALS

20. Please advise Seemore Tours of any special dietary requirements at least 14 days before departure. Note that this will be on a request basis only, as Seemore Tours cannot guarantee the availability of special meal types.WI-FI

21. Complimentary Wi-Fi service is available in many hotel guestrooms and/or the public areas of most hotels. Complimentary Wi-Fi is also provided on board a selection of touring coaches. Wi-Fi on coaches uses a mobile/cellular network and as a result the connection will be slower than regular broadband and at times may not be available. In some areas Wi-Fi service will not be available. Please note that Wi-Fi may not be available on transfer coaches and other local services.

HEALTH AND FITNESS/ACTIVITY LEVEL

22. On all tours, passengers are required to disclose any health or fitness issues which may adversly effect their ability to partake in all activites stipulated in the tour itineray. You indemnify Seemore Tours from all actions, claims and demands arising out of any want of health and fitness. Seemore Tours Limited reserves the right to remove any passenger from a tour if their health or fitness interfers with the tour of other passengers’ tour experience in any way.

23. We do not, nor are we required to, provide carers or assistants for those with reduced mobility or other health needs. It is your responsibility to arrange for such a carer if so required. Any such carer will pay the full price of any tour.

24. In particular, hostesses, tour guides, coach captains, and your fellow passengers will not act as assistants or carers in these circumstances.

SEAT ALLOCATION

25. To ensure the enjoyment of all passengers, and to enable you to get to know your fellow travellers, we operate a daily seat rotation system in which all passengers must participate.

SERVICE ENQUIRY

26. If a problem occurs during your tour, please advise your hostess or coach captain as soon as possible, so that steps can be taken to resolve the matter. If for any reason you remain dissatisfied, any complaint must be made in writing to us within thirty (30) days of the last day of the tour.

TRAVEL INSURANCE

27. As well as the matters previously referred to in these Terms and Conditions, Seemore Tours is not liable for lost or damaged baggage and personal property. We strongly recommend that you take out fully comprehensive travel insurance with our supplier or another reputable insurer at the same time as paying your deposit.

TRAVEL DOCUMENTS

28. For International tours, it is your responsibility to ensure that you have a valid passport. Please note that some countries require a passport to have a minimum of six months’ validity from the date you intend to depart a country before allowing entry to the country.

29. We shall advise you if visas are required for any particular destination. However, it is your responsibility to ensure that, if necessary, any visa is granted prior to departure of the tour.

PRIVACY POLICY

30. It is important to keep up to date personal contact information whilst on tour. We collect your personal information primarily to provide you with an enjoyable and comfortable tour and to manage your safety and security. You authorise us to hold and use the information supplied by you for these purposes. We may disclose your personal Information for the operation of the tour and to fulfil any of your requests. We disclose information where we use third parties to undertake services, but only to the extent required to fulfil those services. Otherwise we only disclose your personal information where you have consented or where we are permitted under the Privacy Act 1993 or required by law.

31. At Seemore Tours We recognise the importance of Your privacy and will only use Your personal information in accordance with this privacy policy and the Privacy Act 1993.

PROMOTIONAL MATERIAL

32. You agree that our Seemore Tours representatives or third-party suppliers may take photographs and films of you while you are on tour and that these may be used in our brochures, advertising and promotional material and/or online without obtaining any further consent or remuneration, royalties or other payment in respect of such photographs and/or films. Close-up photos will not be used without your specific permission. You consent to us using comments listed in surveys for Seemore Tours advertising and promotional purposes. You release us from all claims in relation to anything contained in any photograph or video.

INDEMNITY

33. You indemnify Seemore Tours and our officers, directors, agents, advisers and employees against any actions, proceedings, losses, damages, liabilities, claims, costs and expenses including fines, penalties, legal and other professional costs on a full indemnity basis that we or any of our officers, directors, agents, advisers or employees incur or suffer as a direct or indirect result of any breach of these Conditions by you and us arranging the tour and any associated products or services for you.

GENERAL

34. These Conditions and the Contract shall be binding on your legal representatives and successors.

35. If any part of these Conditions Is invalid or unenforceable then this shall not affect the validity or enforceability of the remaining provisions.

36. If we choose not to enforce any part of these Conditions at a particular time then this does not mean we waive any of our rights to subsequently enforce any part of these Conditions.

37. The law of New Zealand shall apply to these Conditions and the Contract.